XPlite can uninstall Remote Assistance, re-install or repair Remote Assistance on Windows XP and Windows 2000. Improve Windows performance and security.
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Remote Assistance Remote Assistance

Allow others to connect and take control of your machine to provide remote technical assistance.

Detailed information has not been added for this feature yet. Thankyou for your patience as we develop this new information resource...

In XPlite Professional you can find Remote Assistance under the group titled System Tools & Utilities System Tools & Utilities.

Install Remote Assistance:

If you install Remote Assistance to your system using XPlite Professional you will also be required to install the following components that Remote Assistance requires:

Uninstall Remote Assistance:

Remote Assistance is not required by other system components in XPlite Professional. You can safely uninstall Remote Assistance without compromising other XPlite Professional components.

BUT PLEASE NOTE: You may have other software installed that does require Remote Assistance. If you encounter any compatibility issues with other software you can quickly and easily reinstall Remote Assistance using XPlite Professional.


XPlite Professional can completely uninstall Remote Assistance and reinstall to repair Remote Assistance on:

  • Windows XP Professional: orig, SP1, SP2
  • Windows XP Home: orig, SP1, SP2
  • Windows 2003 Server: orig, SP1, SP2(coming!)

User Removal Statistics for Remote Assistance

Of 1040 sampled Windows XP users, 477 left Remote Assistance installed and 563 people uninstalled Remote Assistance from their system.

Pro Users can help us collect these removal statistics.

  1. In XPlite or 2000lite press XPlite properties button to access preferences.
  2. Ensure logging is on.
  3. Check "Send component state data when checking for upgrades" on the Preferences tab.
  4. Using the Check for Upgrades button on the About tab.

The information sent is the last block only of component installation state data - you can see this in the log as "option=1" or "option=0". No personal information is conveyed.

The option to uninstall Remote Assistance is only included in XPlite Professional.

Thankyou for purchasing XPlite Professional.

Remote Assistance is avalable as option in XPlite ProfessionalPRO Remote Assistance is not in the XPlite Free TrialTrial