Help and Support Center

Help and Support for Windows available on the Start Menu

Reference:

• Search Microsoft Support: Help and Support Center

In XPlite Professional you can find Help and Support Center under the group titled  Operating System Options.

Install Help and Support Center:

If you install Help and Support Center to your system using XPlite Professional you will also be required to install the following components that Help and Support Center requires:

•  IE HTML Rendering Engine
•  Java Script

Uninstall Help and Support Center:

Help and Support Center is not required by other system components in XPlite Professional. You can safely uninstall Help and Support Center without compromising other XPlite Professional components.

BUT PLEASE NOTE: You may have other software installed that does require Help and Support Center. If you encounter any compatibility issues with other software you can quickly and easily reinstall Help and Support Center using XPlite Professional.

Compatibility:

XPlite Professional can completely uninstall Help and Support Center and reinstall to repair Help and Support Center on:

• Windows 2000 Professional: orig, SP1, SP2, SP3, SP4
SP2,

User Removal Statistics for Help and Support Center

2000lite:
Of 393 sampled Windows 2000 users, 91 left Help and Support Center installed and 84 people uninstalled it from their system. No data for another 218 users (advanced features hidden or incomplete log data).

Pro Users can help us collect these removal statistics.

1. In XPlite or 2000lite press to access preferences.
2. Ensure logging is on.
3. Check "Send component state data when checking for upgrades" on the Preferences tab.
4. Using the Check for Upgrades button on the About tab.

The information sent is the last block only of component installation state data - you can see this in the log as "option=1" or "option=0". No personal information is conveyed.